The process begins with the manufacturer submitting a product to the Arthritis Foundation for an extensive scientific evaluation. The sole purpose of this evaluation is to determine, quite simply, how easy to use a given product is for people with arthritis. The testing process is as follows:

• When a product's submitted for test it gets evaluated under fail or pass conditions. These are set out according to product type. An example would be opening a lid on a medicine bottle or using the controls of a household kettle.
• An assessment then takes place simulating use by a person who has Arthritis to simulate use. This even extends to the opening of packaging from the initial purchase where applicable.
• Finally, a panel of eight testers who have moderate to severe arthritis are evaluated for torque, grip and endurance, muscle strength, pinch force and range of motion. They are asked to interact with the product as they normally would, they get to open and use the product, use its controls and following this an interview takes place by the group of scientists feedback is gathered in a real-world setting.